Troubleshooting

Common issues and solutions to help you resolve problems quickly.

Login Issues

Can't sign in to your account?

  • Check that you're using the correct email address
  • Try resetting your password
  • Clear your browser cache and cookies
  • Disable browser extensions that might interfere

API Errors

Authentication failed (401)

Verify your API key is correct and included in the Authorization header.

Rate limit exceeded (429)

You've exceeded the API rate limit. Wait before making more requests or upgrade your plan.

Billing Problems

Payment failed

  • Check your payment method details
  • Ensure sufficient funds are available
  • Contact your bank if the payment is being declined
  • Try a different payment method

Performance Issues

Slow page loading

  • Check your internet connection
  • Try a different browser
  • Disable browser extensions
  • Clear browser cache

Still Need Help?

If you can't find a solution to your problem, our support team is here to help.

Contact Support